In late April, the FAA instituted a new rule, affectionately known as the “3 Hour Rule”. There have been some bad situations where passengers were stranded on planes for long periods of time, sometimes without being given food or water, sometimes without working bathrooms, etc. There are clearly some horror stories, but they are exceedingly rare. Unfortunately our government hates to waste an opportunity to regulate our lives. So in an attempt to prevent a few rough flights, they’ve instituted a 3 hour rule that basically says the airline has to go back to the gate and allow people to leave the flight if they can’t get off the ground in 3 hours.
I got hosed by the new rule Thursday night. There were storms in the northeast, which means flights out of Newark were a disaster. First they delayed the flight from 4:50 to 6:10, but gave me a few hours notice of that…so no biggie. They were still late for the 6:10 schedule, but we backed away from the gate at 6:35. They immediately parked us on the tarmac. We were not in a taxiway line; just sitting in a holding area. We waited for over two hours as the storms rolled through and the airport was completely closed during much of that time. I think they should have just waited; not let the flight board. I mean, if you know the weather’s bad and you can’t leave, why put the people on the plane and make them sit there? The reality is there are at least two reasons. 1) The airlines have to report their on-time performance, so they don’t want to be any more late leaving the gate than they have to, and 2) Delta only has a few gates in Newark, so they may have needed that same gate for another aircraft.
When things opened-up, we were something like #15 in line. But then at 9:00 they said we were going back to the gate. Apparently the 3-hour clock starts ticking when cabin doors close, and they have to be back at the gate with the door open before the 3 hour mark. We were in the taxi line, and were probably only about 15 minutes from the runway. But Delta wasn’t confident that we would be off the ground before we’d hit the 3 hour mark, and they weren’t going to risk getting hit with fees of “up to” $27,500 per passenger under the new rule.
So back to the gate we went. We lost our spot in line. They decided to refuel. Some people chose to leave the flight, which meant digging their bag out from the belly. We sat there for an hour without a clue when we’d be able to leave. They said we could get off the plane if we wanted to, but they wouldn’t wait for anybody once they got clearance to leave…so most folks stayed. A few folks joined the flight and were given a good natured ribbing about needing to be properly initiated before joining the flight. :) At 10:10 we finally backed away again, and went airborne at 10:30 (four hours after initial push-back). I was back on the ground at 00:20, 5 hours behind schedule.
This new rule, which is supposed to prevent passengers from being “held hostage” on delayed flights ended-up costing me an extra hour and a half. It cost the nice couple next to me a night in a hotel, since they missed their connection, which they would have made if we hadn’t gone back to the gate.
To be fair, the cabin crew was spectacular. They were very quick to roam the aisles with water, and they opened bags of snacks in the galley. The captain kept us as well informed as he could. No complaints with Delta at all. The FAA, on the other hand…needs to provide some flexibility. This 3-hour rule is about as ridiculous as “zero tolerance” policies. When you’re as close to take-off as we were, it’s stupid to have to turn around.